Online Support
Connect. Diagnose. Solve. Real-Time Remote support helpdesk
Using the latest technologies our support technicians support remote systems Web without Pre-installing Software providing instant remote support to our customers.
- Rapid Incident Resolution
- Web-based for on-demand support
- Access a remote computer in approximately 20 seconds or less, without pre-installing software
- Perform ultra-fast Remote Control with patent-pending, point-to-point technology
- Our Support technicians can gain snapshot views of system information such as processes, services, and applications
- Reboot and reconnect to end user systems, even if these systems are unattended, for seamless support sessions
- Connect to systems even while in "safe mode"
- Chat with the remote user
- State-of-the-Art Security (256-bit SSL encryption)
For more information on how to recieve online support please fill in the form on the right or call 0800 112 3282.